Our services

Our customer base includes players from small entrepreneurs to listed companies and from property owners to municipalities. Sometimes we also work on behalf of an insurance company. You can get all claims management services from us in one place. Experienced customer service representatives, insurance and claims experts, lawyers and engineers familiarised with the insurance industry are at your disposal.

Outsource the entire claims process

You can outsource entire claims handling process to us. We create a model which suits best for your company, including receiving claim notifications to collecting necessary additional information and reporting with the insurance company. The details of the process will be tailored according to your needs.

If you prefer to outsource only a certain part of a process or service to us, that's ok for us.

Order consulting as needed

You might need expert to help with individual claim, support for frequent incidents or second opinion about insurance coverage. That’s what we are good at.

We will also evaluate the ultimate responsible party and assist you in the recourse matters. Part of our expertise is to let you know when there are no reasonable arguments to continue the process.

Property & Business Interruption

At the core of our expertise are demanding property losses and business interruption claims. Loss surveys, inspecting the damage and wrapping up a loss report are regular tasks for us. Our service include an independent assessment of insurance cover, and who we believe should cover it. Through our partner network you can also get help with actual repair work when necessary.

Liability / Casualty

Our lawyers have extensive and diverse experience in claims disputes related to the general, products and personal liability. If needed, we handle also claims under deductible or otherwise not covered by insurance, investigate recourse issues, evaluate claims decisions, and provide second opinions.

Motor and Cargo

To mention a few we assist cargo carriers, stevedores and freight intermediaries in managing claims and complaints. Our expertise includes cargo and carriers liability insurance.

Affinity

We have extensive experience in various group solutions. Both group and affinity solutions of several different insurers are regulated by us. Among others we focus on handling frequency claims in product, all-risk and group insurance. Our clients are both companies and organisations whose clients or members are policyholders. We add value to your services and products by providing flexible insurance solutions and smooth claims management.